bs77 Responsible Gaming

At bs77, we believe that gaming should always be an enjoyable form of entertainment — never a source of financial stress, personal harm, or family hardship. We take our responsibility toward every player in Bangladesh seriously, and we have built a comprehensive set of tools and policies specifically designed to help you stay in control of your gambling activity.

Problem gambling can affect anyone, regardless of age, background, or income. The key difference between recreational gambling and problem gambling is control. Recreational players set a budget, play within it, and walk away when the session is done. Problem gambling begins when betting starts to feel compulsory, when chasing losses replaces sound judgment, or when gambling starts to crowd out other important areas of life such as work, family, or finances.

bs77 provides every registered player with a full suite of account-level controls that can be activated at any time, instantly, without requiring approval from our support team. We encourage all players — whether or not they currently feel they have a problem — to familiarise themselves with these tools and to use them proactively to keep their gaming experience positive.

All responsible gaming tools are available directly within your account. No verification delays, no waiting periods for activation — you are in control from the moment you decide to act. Follow these steps:

1. 1
   Log in to your bs77 account using your registered credentials.
2. 2
   Navigate to Account Settings from the main menu.
3. 3
   Select the Responsible Gaming tab.
4. 4
   Choose the tool you want to activate — deposit limit, session time-out, reality check, account lock, or self-exclusion — and follow the on-screen instructions.
5. 5
   Your setting takes effect immediately. You will receive a confirmation email to your registered email address.

Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. At bs77, you can set three independent deposit limit types, giving you fine-grained control over your spending:

• Daily limit: the maximum you can deposit within a 24-hour rolling window from the time the limit is set. Useful for players who want to cap spending on a session-by-session basis.
• Weekly limit: total deposits permitted across any consecutive 7-day period. Suitable for players who budget on a weekly basis alongside other household or personal expenses.
• Monthly limit: an overall cap on total deposits within any consecutive 30-day period. The broadest limit type, ideal for players with a fixed monthly entertainment budget.
• Decreasing a limit takes effect immediately. Increasing a limit — or removing a limit entirely — requires a mandatory 72-hour cooling-off period before the change is applied, protecting you against impulsive decisions made in the heat of a session.

Setting a realistic deposit limit before you start playing is the single most effective step you can take to ensure that gaming remains a form of entertainment rather than a financial burden. bs77 strongly recommends that all players — new and experienced alike — use this tool as a first line of defence.

Self-exclusion is the strongest account restriction available on the bs77 platform. When you activate self-exclusion, your account is blocked immediately — you will not be able to log in, deposit, place bets, or receive any promotional communications from bs77 for the duration of the exclusion period. Available exclusion periods are: 1 week, 1 month, 3 months, 6 months, 1 year, and permanent exclusion.

Once a self-exclusion is active, it cannot be shortened or cancelled before the end of the selected period, even if you contact customer support. This is by design — the cooling-off period exists precisely to protect you. At the end of a temporary exclusion, your account will not reactivate automatically; you must contact support and confirm that you wish to return, allowing an additional opportunity to reflect before resuming play.

Problem gambling rarely announces itself clearly. It often develops gradually, with subtle changes in behaviour that may be easy to dismiss or rationalise. The following are common indicators that gambling may be moving from recreational to problematic:

• ⚠️
  Spending more money or more time gambling than you originally planned, even when you set out to play for a short session.
• ⚠️
  Chasing losses — increasing bet sizes or continuing to play in an attempt to recover money lost in a previous session.
• ⚠️
  Gambling with money set aside for essential expenses such as rent, food, bills, or family needs.
• ⚠️
  Feeling restless, irritable, or anxious when you are not gambling, or when you try to reduce or stop your gambling.
• ⚠️
  Hiding or lying about your gambling activity to family members, friends, or colleagues.
• ⚠️
  Borrowing money, selling possessions, or taking on debt in order to fund gambling activity.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use one of the bs77 responsible gaming tools immediately — starting with a deposit limit or account lock — and to reach out to our support team for a confidential conversation about the options available to you.

Even if you do not currently experience any of the warning signs above, developing healthy gaming habits from the start is always worthwhile. The following practices are recommended by bs77 for all players:

• Set a fixed entertainment budget for gaming each month — treat it the same way you would a cinema ticket or a meal out — and commit to not exceeding it under any circumstances.
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol. Your decision-making is impaired in these states and you are more likely to make bets you will regret.
• Accept that losing is a normal part of gambling. The house edge means that over a long run, most players lose more than they win. Never chase losses or increase stakes to try to recover.
• Take regular breaks during every session. Step away from the screen, stretch, drink water, and reconnect with the world around you. The reality check tool can be set to remind you automatically.
• Keep gaming in balance with other activities. If you notice that gaming is starting to crowd out time you previously enjoyed with family, friends, or hobbies, that is an early warning sign worth taking seriously.
• Use your account activity statement to review your gaming history honestly every month. Knowing your actual numbers — total deposited, total won, total lost, time spent — is a powerful reality check in itself.

bs77 operates a strict 21+ age verification policy. Every new player is required to verify their age during the registration process, and additional verification may be requested at any point where we have reason to believe that an account may be operated by a person under the age of 21. We use a combination of document verification and automated risk-screening tools to enforce this policy consistently.

If you share a device with children or young people, we strongly recommend that you log out of your bs77 account after every session and enable device-level parental controls or content filtering software to prevent underage access to gambling content. Do not allow minors to handle your phone or tablet while you are logged in to your bs77 account.